FAQ
Is Aera safe for family and pets?
Yes. When used as directed, Aera's scent effect is hypoallergenic, free of harmful VOCs and leaves no residue on surfaces. As pet owners ourselves, we take the safety of our fragrances very seriously when it comes to our furry and feathered friends. Read more about why Aera is safe for pets here.
How long do capsules last?
At a mid-strength setting (5 on Aera and 3 on Aera Mini) playing 10 hours a day, on average, capsules last approximately 60 days. Fragrances may vary and days may vary based on how many hours they are scheduled to play each day. The best way to conserve fragrance and make capsules last is to make sure your Aera or Aera Mini is connected and scheduled to turn off when you are away at work or at night when you are asleep. For Aera Go, on an average strength setting of 4, the capsules will last approximately 450 hrs.
Can I use my own oils?
Aera works exclusively with Aera capsules. Capsules are not refillable.
Can I change fragrances?
Yes! Switch them as often as your mood dictates. Aera's press and play capsules make it easy and instantaneous to change the scent in a room.
What is this famed Microdroplet Technology?
Glad you asked! Aera's Microdroplet technology converts liquids to ultra-tiny droplets which are fifty times smaller than traditional aerosol droplets. They transition instantly to invisible aroma molecules which can fill a room in seconds with consistent scent. It's a cleaner, safer and more immersive way to scent your home.
Can I use Aera, Aera Mini and Aera Go capsules interchangeably?
No. The capsules for each diffuser are different. Be sure to check the volume size when ordering to ensure you get just the right one for your diffuser!
Where is Aera made?
All Aera devices are proudly assembled in and shipped from our factory in Milwaukee, Wisconsin USA. Our fragrance ingredients are sustainably sourced from all over the world! Find more information on the ingredients we use here.
Are there samples for the Aera fragrances?
Yes! Try 5 scents for $20 and get $20 off when you buy a diffuser. Get samples here.
Are Aera diffusers safe around children and pets?
Yes. Aera diffusers have no detachable parts, magnets, or choking hazards, making them safe for homes with children and pets.
What should I do if my Aera diffuser is damaged or defective?
Immediately contact our Customer Care Team for swift resolution through replacements.